With our new traffic process, I have seen a major increase in cash flow from the systems we now have in place, and it’s only been two weeks! I feel much more connected to the projects and their status within our organization, and much more in control of my day-to-day responsibilities.

Collaboration and transparency have greatly increased and people feel like they can stay on the same page with the entire team.

As a creative, it’s been so liberating to not have to worry about project status: Did this ever go out? When is the client going to send feedback? Was there feedback that I wasn’t looped in about? Now, I can focus all of that energy on just doing the damn work.

Now I have greater visibility into my team’s plate, greater visibility into my day-to-day responsibilities, accurate time tracking, better budgeting, 20/20 on project schedules.

As the Communications Director, it was always difficult to prove our need for headcount. We now have the metrics we were missing that has empowered us to go to leadership and obtain the head count needed to service our internal clients.

Kimberley has reinvented the way we do business. It’s entirely possible that the she knows more about our agency than I do.