How to Put Your People First to be Successful in 4 Easy Steps

shaking hands after a success

If you have ever worked with me, you’ve probably heard my philosophy: People. Then process. Then product. This should never be in any other order. Why should your people be first? If you don’t put your people first, everything else will fail. People drive process. And, if you think about it, your people are your […]

7 Habits to Follow for Managers Who Aren’t Management Material

a manager of an agency becomes angry and is yelling

If there is one person who knows a thing or two about managing a successful business, it’s Jim Collins. His book, Good to Great, is a must-read for everyone in a leadership position. Even if you haven’t read the book, you have probably heard of this often-quoted passage: “You are a bus driver. The bus, […]

2 Areas of Metrics You Should Track to Increase Agency Growth

a man calculates yearly metrics using a calculator

I could be wrong, but I’m betting you didn’t get in the agency business because you love metrics. Am I right? Taking a look at your business by the numbers may not get your blood pumping, but it is essential for the health of the agency. At a minimum, you should track two areas in […]